Privacy Policy

Your privacy is important to us at Twirly Threads. We are committed to protecting your personal information and ensuring that your shopping experience with us is safe and secure. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website www.twirlythreads.in
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By using our website, you agree to the practices described in this policy.

📞 +91 9717 116 121
📧 hello@twirlythreads.in

1. Information We Collect

When you shop with us, we may collect the following types of information:

Personal Information: Name, phone number, email address, billing and shipping address.

Payment Information: Card details, UPI details, or other payment credentials (processed securely by trusted third-party payment gateways; we do not store sensitive financial details).

Order Information: Items purchased, order history, preferences.

Technical Information: IP address, browser type, device information, cookies, and browsing patterns.

2. How We Use Your Information

We use your information to:

Process and fulfill your orders.

Deliver products and keep you updated on shipping status.

Communicate with you about promotions, offers, and new launches (only if you opt-in).

Improve our website, products, and customer experience.

Prevent fraud, unauthorized transactions, and abuse of our services.

3. Sharing of Information

We respect your privacy and never sell your data. However, we may share your information with:

Trusted Service Providers: Courier partners, payment gateways, analytics providers, IT support — only as required to provide our services.

Legal Obligations: If required by law, regulation, or government authorities.

4. Data Security

We implement industry-standard security measures to safeguard your information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Cookies & Tracking Technologies

Our website uses cookies to:

Improve website functionality and user experience.

Remember your preferences (like saved carts).

Analyze traffic and usage patterns.

You can manage or disable cookies in your browser settings, but some features of the site may not function properly.

6. Your Rights & Choices

You have the right to:

Access, update, or correct your personal information.

Opt out of promotional emails and SMS by using the unsubscribe link or contacting us directly.

Request deletion of your personal data, subject to legal or contractual obligations.

7. Children’s Privacy

As a kidswear brand, our products are intended for parents and guardians. We do not knowingly collect personal data from children under the age of 13. If we become aware that we have collected such data, we will delete it immediately.

8. Third-Party Links

Our website may contain links to third-party websites (such as payment gateways, courier tracking pages, etc.). We are not responsible for the privacy practices of those websites and encourage you to review their policies.

9. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in business, technology, or legal requirements. Updates will be posted on this page with a revised effective date.

10. Contact Us

For any privacy-related questions, concerns, or requests:
📞 +91 9717 116 121
📧 hello@twirlythreads.in