Terms & Conditions

Welcome to Twirly Threads! By accessing and using our website www.twirlythreads.in
you agree to comply with the following Terms & Conditions. Please read them carefully before placing an order.

If you do not agree with any part of these terms, you may not use our website or services.

📞 +91 9717 116 121
📧 hello@twirlythreads.in

1. Use of Website

You agree to use our website only for lawful purposes.

You will not use this site to distribute viruses, harmful code, or engage in fraudulent activity.

Any misuse of our website may result in suspension of your access and/or legal action.

2. Intellectual Property Rights

All content on this website — including text, graphics, images, logos, designs, and product descriptions — is the intellectual property of Twirly Threads and is protected under applicable copyright and trademark laws.

You may not copy, reproduce, distribute, or modify any content without our prior written consent.

3. Product Information & Availability

We make every effort to display products, descriptions, and colors accurately. However, slight variations may occur due to screen resolution, photography, or fabric dye batches.

Product availability is subject to change without prior notice. If an item is unavailable after placing an order, we will notify you and issue a full refund.

4. Pricing & Payments

All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes.

We reserve the right to revise prices at any time without notice.

Payment can be made via credit/debit cards, UPI, net banking, wallets, or Cash on Delivery (COD) (subject to limits and additional charges as per our Shipping Policy
).

For COD orders, refusal to accept may result in restrictions on future COD eligibility.

5. Shipping & Delivery

Orders are processed within 24–48 hours (Monday–Saturday).

Standard delivery timelines: 5–7 business days from dispatch.

Free shipping above ₹999; nominal charges apply otherwise.

For detailed terms, please refer to our full Shipping Policy
.

6. Returns, Exchanges & Refunds

We do not accept returns except in cases of verified manufacturing defects.

Exchanges are available for sizing issues under certain conditions.

Refunds (if applicable) are processed only for defective products or lost shipments.

For detailed terms, please refer to our full Returns & Refunds Policy
.

7. Limitation of Liability

While we strive to ensure accuracy, we do not guarantee that the website, content, or services will be error-free, uninterrupted, or free of harmful components.

Twirly Threads will not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Our maximum liability, in any case, shall not exceed the value of the order placed.

8. User Accounts & Responsibility

If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials.

Any activity under your account will be deemed as your responsibility.

9. Third-Party Links

Our website may include links to third-party websites (e.g., courier tracking pages, payment gateways).

We are not responsible for the content, policies, or practices of these external sites.

10. Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of India.

In case of disputes, jurisdiction will lie exclusively with the courts of New Delhi, India.

11. Changes to Terms

We may update or revise these Terms & Conditions at any time without prior notice.

Updates will be effective immediately upon posting on this page.

12. Contact Us

For any questions, concerns, or clarifications regarding these Terms & Conditions, please reach us at:
📞 +91 9717 116 121
📧 hello@twirlythreads.in